Student Support
Student Getting Started Guide
Student Account Support
Purchasing Support
Student Course Support
Lesson Support
- How Do I Save Certify? How Do I Quit Certify?
- How to Zoom in on Equations in the Web Platform
- Unable to Enter Fractions, Exponents or Other Symbols
- Certify - What is the Mastery Level?
- What Is the Difference in Difficulty Level?
- What Does the Send to Instructor Button Do?
- What Does Try Similar Do?
- What is Tutor?
- What are Learn, Practice, and Certify Modes?
- Learn Mode
- How Do I Watch a Video for a Lesson?
- Why Does It Say That I Am Not Ready for Certify?
- How Do I Access My Lessons?
WebTest Support
Course Grades
Student Resources and Troubleshooting
- License Number Registered to Another User
- Instructor or Section Not Listed When Enrolling
- Loss of Connection
- Why Am I Receiving a Message Saying the Character I Entered Is Not Required?
- How to Use the Zoom Feature on Static Cartesian Graphs
- Whoopsie! Looks Like You Might Already be Signed in Somewhere Else
- Clear Web Browser Cache and Cookies
- Connection Lost - Reconnecting Message
- Hawkes Learning Product Companion Sites
- Why Am I Receiving a Message Saying My Hawkes Session Has Ended?
- Hawkes Learning Software Recommended Devices and Web Browsers