Just-in-time Support: A Testimonial from Lucy Horton, College of Coastal Georgia
"The amazing folks at Hawkes Learning understand the challenges that educators face each semester and provide unprecedented, personal one-on-one help every time."
“I would recommend Hawkes wholeheartedly to anyone seeking to integrate an online textbook experience with their students.”
Lucy Horton is an associate professor at College of Coastal Georgia and teaches dual enrollment courses at a local high school. She has been teaching dual enrollment courses for three semesters with Hawkes Learning and recently shared her experience.
“The amazing folks at Hawkes Learning understand the challenges that educators face each semester and provide unprecedented, personal one-on-one help every time. What I am in awe about most recently is the fact that Hawkes set up three Sundays in a row that corresponded with the start times of various colleges around the country. It was on Sunday afternoon when I realized something was awry with my grade book. I was able to call in on Sunday and talk with a live agent, and they set up a Zoom call with me, shared my screen, and walked me through all the necessary fixes. It is absolutely amazing that a company would provide this amazing service—right in time—for educators trying to be fully prepared and ready for the new semester! Way to go, Hawkes; you guys get it and provide amazing support when it is most needed. I am so grateful!
My students appreciate the Hawkes platform for its videos, practice, AI tutor, and opportunities to improve their math skills. The platform provides students with what they need and educators with seamless integration with various college learning platforms. I would recommend Hawkes wholeheartedly to anyone seeking to integrate an online textbook experience with their students.
Their educator support is unparalleled in the marketplace. The integration between it and the various college learning platforms makes it effortless for educators trying to assign and grade student work. Thank you, Hawkes Support; you make my job much easier!”
“Thank you, Hawkes Support; you make my job much easier!”