The Hawkes Experience
Partnering with the educational community since 1979, Hawkes Learning provides reliable course materials with exemplary service in the shared pursuit of student success. We believe everything the customer experiences is our product. The values we live by are exemplified by our five core commitments:
- No-Wait Service - You and your students won't have to wait for service because our employees are waiting for you!
- No phone menus – speak with a live person within 4 rings
- Support is never outsourced
- 24/7 live chat
- Free and unlimited training sessions any time
- Guaranteed Reliability - With our roots in software development, we remain a technology company today. You won't have to worry about availability because Hawkes provides an experience you can depend on!
- We promise at least 99.9% server uptime
- Our server utilization is only 25% capacity
- Cloud-based backup systems
- Student-Centered Innovation - The needs of students and educators are constantly changing, and so are we!
- Our system has evolved from more than 30 years of incorporating user feedback
- With our adaptive competency-based approach, students will master the content
- We actively solicit feedback through focus groups, classroom visits, and surveys
- Simplicity and Convenience - It won't be hard to find us because Hawkes is available anywhere, anytime, on any device!
- Access on any tablet or computer using modern browsers
- Intuitive, three-step learning path: Learn, Practice, and Certify
- Easy integration with learning management systems - Blackboard, Canvas, and Brightspace (D2L) with single sign-on capability
- Community & Collaboration - You won't go it alone—join our growing community!
- Instructor-led webinars focus on educational happenings and implementation stories
- Workshops and focus groups at industry events encourage communication with colleagues
- Connect with long-time users who volunteer implementation guidance
Small Town Values – Big‐time Commitments.
Our founder, former statistics professor Dr. James Hawkes, comes from a rural southern Virginia farming community where people were held to their word, and following through was the expectation. This principle remains one of the central values of our company today.
Starting in 1979 as an application software programming company, Hawkes Learning quickly moved into the field of mathematical software and educational publishing in 1985 and has held strong as a leader in the industry. In 2015, the company expanded into a new discipline, developmental English.
Headquartered in the neighborhood of Mount Pleasant, just outside of Charleston, South Carolina, Hawkes employees provide the hospitality and friendliness associated with our charming location while maintaining the quality and diligence on which our history is built.
Careers at Hawkes Learning
Constant learning, creativity, and good old-fashioned hard work are what we bring to the table each and every day. Our employees are passionate individuals dedicated to helping students and educators gain confidence and success through the learning process. Constant growth is what makes this possible, so we're always looking for great minds in the software and publishing industry.
Our customers expect excellence from us, and we bring it to them through exceptional service, student-centered innovation, collaboration, and community growth.
We love it here, and you will too. If you think you've got what it takes, apply now!
For more information, contact us at careers@hawkeslearning.com.
