As Professor Neal Chambliss began his second year as an instructor at Calhoun Community College, as well as his second year using the Hawkes Learning online learning platform and textbook, he reflected on the experience he’s had so far. Mainly due to the support he has received from the Hawkes Customer Success Specialists, he describes his experience as being overwhelmingly positive.
“I have encountered one thing that they have completely undersold, however: how easy it is to update due dates for a new term. This is my first opportunity to work with a class that I am teaching that I have already had set up. Everything that I did last year was building something new, and the Hawkes rep was ever so helpful and responsive in getting that going. This Fall I have the same class as last year and will be using the same assignments and basically everything that I already had set up. “
Professor Neal Chambliss
From previous experiences, when it was time to update the same course for the next semester, Professor Chambliss had allotted a fair amount of time to make those changes to have everything ready for his students. That’s when he realized that the amount of time he had set aside wasn’t necessary, and the Hawkes Learning platform made it as easy as 1, 2, 3. In his own words, Professor Chambliss stated, “I seriously think it was three clicks. If it was not exactly three, it was not many more. I was able to just take the previous due dates and move them ALL forward by the same amount of days, which just makes so much sense, of course, but I would not have thought of it ahead of time. This one thing alone should be a big selling point for the software – in big flashing letters on the website somewhere.” Needless to say, Professor Chambliss is a fan of the user-friendly features of the Hawkes Learning platform.
“Bottom line: I really appreciate Hawkes’ awesome customer service in general, and this feature in particular.“
