Error 711

To correct error 711, perform the following steps:

REINSTALL ADOBE FLASH PLAYER

1.	Log in to your computer with an account that has administrative privileges.

2.	Download the Flash reinstall utility from http://downloads.hawkeslearning.com/Other/AdobeFlashPlayer/ReinstallFlash10.exe

3.	Once the file has downloaded, run it and follow the prompts to uninstall and then reinstall Adobe Flash Player. Note: You will be prompted to reboot your computer during the process.

To verify that Flash was installed properly, open Internet Explorer and go to www.adobe.com/flashplayer.

If the flash video plays properly, then the reinstall was successful.