To correct error 480, which is indicated by display problems such as answer boxes or screens that are too small or large, please perform the following steps:
Restart your computer. If the problem persists, please perform the following steps:
CONFIGURE VIDEO SETTINGS
Windows XP:
| 1. | Close the Hawkes software. |
| 2. | Right-click on your Desktop. |
| 3. | From the menu that appears, click on "Properties". |
| 4. | Click on the Settings tab. |
| 5. | Click on the Advanced button. |
| 6. | Click on the Performance tab. |
| 7. | Move the Hardware Acceleration slider bar to the left one notch from Full. |
| 8. | If available, uncheck the Enable Write Combining option. |
| 9. | Click OK on each screen. |
| 10. | Restart the computer.
|
Windows Vista:
| 1. | Close the Hawkes software. |
| 2. | Right-click on your Desktop. |
| 3. | From the menu that appears, click on "Personalize". |
| 4. | Click on Display Settings. |
| 5. | Click on the Advanced Settings button. |
| 6. | Click on the Troubleshoot tab. |
| 7. | Click on the Change Settings button. |
| 8. | Move the Hardware Acceleration slider bar to the left one notch from Full. |
| 9. | If available, uncheck the Enable Write Combining option. |
| 10. | Click OK on each screen. |
| 11. | Restart the computer.
|
Windows 7:
| 1. | Close the Hawkes software. |
| 2. | Right-click on your Desktop. |
| 3. | From the menu that appears, click on "Screen Resolution". |
| 4. | Click on the Advanced Settings button. |
| 5. | Click on the Troubleshoot tab. |
| 6. | Click on the Change Settings button. |
| 7. | Move the Hardware Acceleration slide bar to the left one notch from Full. |
| 8. | If available, uncheck the Enable Write Combining option. |
| 9. | Click OK on each screen. |
| 10. | Restart the computer. |
If the problem persists, perform the following steps:
CHANGE SCREEN RESOLUTION
Windows XP:
| 1. | Close the Hawkes software. |
| 2. | Right-click on your Desktop. |
| 3. | From the menu that appears, click on "Properties". |
| 4. | Click on the Settings tab. |
| 5. | Set the screen resolution to 1024 by 768 (or close to it). If you have a netbook, use 800 x 600. |
Windows Vista:
| 1. | Close the Hawkes software. |
| 2. | Right-click on your Desktop. |
| 3. | From the menu that appears, click on "Personalize". |
| 4. | Click on Display Settings. |
| 5. | Set the screen resolution to 1024 by 768 (or close to it). If you have a netbook, use 800 x 600. |
Windows 7:
| 1. | Close the Hawkes software. |
| 2. | Right-click on your Desktop. |
| 3. | From the menu that appears, click on "Screen Resolution". |
| 4. | Set the screen resolution to 1024 by 768 (or close to it). If you have a netbook, use 800 x 600. |