If you receive the error message “Access code is not valid for this product”, then the Hawkes software product you installed does not match the product associated with the Access Code you purchased.
| 1. | When you purchased the Hawkes software from the website, you were asked to choose the product. Which product did you choose? |
| 2. | If you don’t know which product you purchased, review the access code purchase receipt to verify the software title purchased. |
| 4. | Click on either the "Compact" or "Complete" installer link to download the software. |
| 5. | Once downloaded, run the setup to install the Hawkes software. |